Privacy Policy

This policy explains how Khwezi Fresh Cleaning Services ("we") handles personal information collected through khwezicleaningservices.co.za, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

Who is responsible

Khwezi Fresh Cleaning Services (registered as Khwezi Cleaning Services) is the responsible party. Contact us at sales@KhweziCleaningServices.co.za or +27 67 263 2859.

What we collect

When you use the quote form we collect your name, phone number, email address (optional), the service you need, your suburb, your preferred date and any additional information you write. When you use WhatsApp, your message and number are handled through WhatsApp.

Why we collect it

We use it only to reply to your request, prepare a quotation and arrange the cleaning you ask for.

Sharing

We do not sell your information. Email is delivered through our hosting provider. WhatsApp is operated by Meta and has its own privacy policy. We may disclose information where the law requires it.

Cookies

This website does not set advertising or analytics cookies.

Keeping information

We keep enquiry details for as long as needed to deal with your request and our business records, then delete them. We take reasonable steps to keep your information secure.

Your rights

You may ask to see, correct or delete your personal information, or object to its use, by contacting us. You may complain to the Information Regulator at complaints.IR@justice.gov.za or inforegulator.org.za.

Changes

We may update this policy and will publish the new version on this page.